FAQs
_{Helping-out has become a second nature to us!}

Let us run you through some facts first. We are the world's leading dating service provider with offices in New York (Long Island City), Berkshire (UK) and Nagpur (Asia-pacific). We have served more clients than all the dating coaching companies and so called "dating gurus" put together. Thousands of satisfied clients all over the world can’t be wrong in judging us. We have a subscriber base that runs in thousands. Our support helpdesk is the one of the best in the world and our response time is the quickest.

At Heusinte, dating coaching (and, of course, profile writing, profile maintenance and management and so on) is an art and an indefatigable passion. It isn't exactly a client we serve, but it is more like making them confident to answer befittingly to the train of events called 'life and love'.

Our non-client average response time is 33 hour 47 minutes. Our clients get a convincing response within 5 hours, even on weekends and holidays.

We provide real "life-time" support with all our packages. That is, our clients can always ask for a custom dating headline (and/or profile name) and request to add or reword a sentence or two to your profile, write-up or Introduction letter anytime in their entire life. Not for nothing they call us 'notoriously client-centric'. We are totally committed to their dating success.

Exceedingly safe and highly secure. After you click the Paypal button situated on the right side of all important web pages, you would be directed to the most secure Paypal server for the payment.

Absolutely. You can also pay us through your Master, Visa or American Express (debit or credit) cards. If you feel more secure using Virtual Credit Card, go and use it.

On time. All the time. After a successful payment, you would be redirected to a page where all the information regarding the questionnaire (that you have to duly and diligently answer) is given. The dead-line you set in your questionnaire would be binding on us from the time you send (or submit) your questionnaire.

That’s highly unlikely. But if it gets later than the time you set in your questionnaire, we would credit the penalty of $5 per day to your account or card. If we don’t turn it in 7 days of penalty, we would refund the full amount you paid to us and you get the profile absolutely free.

The secure way. Your profile would be delivered in accordance with the option you opted for in your questionnaire.

With our expertise and experience, it’s next to impossible. In any case, be informed that we have a policy of unlimited revision till approval.

There are many factors that make an online presence successful. Your profile is just one of them. You are advised to get in touch with our“Advanced Client Helpdesk” or feel free to redeem your complimentary profile makeover which is included free with your DREAM PROFILE PLUS™ package.

Up to 5 years. That too, in a 256-bit encrypted environment online.

A resounding NO. Unlike so many profile writing firms which limits the word-count to 300 words or so, HEUSINTE LABS do not set any word-limit to your profile. If we feel you need those extra strings of words, we include them without much ado. The pleasure has always been ours.

Yes, by all means. But there is one condition. Your profile must be of 200 words or more in length. You should go for 'Dream Profile Plus' package if your profile is shorter than the given limit.

Just One. Apart from the fact that we do the profile from scratch in "Dream Profile Plus", there is only one difference between the two. In "Profile Makeover Plus" you don't get any photo analysis and photo enhancing tips.

A week, to be precise. You will receive your custom-made first letter exactly a week after your profile delivery.

Within a month. You will receive your custom-made letters within a month of buying 'Extreme Dating Makeover' Package.

Several. With flexibility built-in. Suppose you had a divorce just a few months back or have kids at home or both. In that case we work hard to get you covered in text handsomely before any letter exchange or date. Text snippets are meant to empower you from within and without. Sometimes, they serve as answers to the most embarrassing questions.

Not at all. You are free to use your email counseling credit any time you like.